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Payment Processing & Fintech Glossary

89 terms defined. An authoritative reference for Payment Processing & Fintech.

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ACH (Automated Clearing House)

A US electronic network for bank-to-bank money transfers that processes payroll, bill payments, and direct deposits. ACH transactions are batched and typically settle in 1–3 business days at a fraction of card processing costs.

ACH Credit

An ACH transaction that pushes funds into a recipient's bank account. Used for payroll direct deposit, vendor payments, and refunds; the originating party initiates the transfer from their own account.

ACH Debit

An ACH transaction that pulls funds from a payer's bank account with their authorization. Common for recurring bill payments and subscription charges; can be returned for insufficient funds or unauthorized status.

ACH Transfer

Electronic bank-to-bank transfer through the Automated Clearing House network. Costs $0.20-1.00 per transaction (vs. 2-3% for cards). Settlement: 3-5 business days standard, 1 day for same-day ACH. Ideal for recurring payments, B2B transactions, and high-value purchases where card fees are prohibitive.

Acquiring Bank

The financial institution that maintains the merchant account, processes card transactions on behalf of merchants, and settles funds. The acquirer assumes financial risk for transactions processed under its sponsorship.

Address Verification Service (AVS)

A fraud prevention tool that compares the billing address provided by the cardholder with the address on file at the issuing bank. AVS mismatches signal potential fraud and can be used to decline or flag transactions.

Assessment Fee

A fee charged directly by card networks (Visa, Mastercard, Discover) on each transaction as a percentage of volume. Assessment fees are non-negotiable and passed through to merchants by processors.

Authorization Hold

A temporary hold placed on a cardholder's account when a transaction is authorized but not yet captured. The funds are reserved but not transferred until the merchant submits the capture request, typically within a few days.

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Capture

The process of finalizing a previously authorized transaction to initiate the actual transfer of funds from the cardholder's bank to the merchant. Capture must occur after authorization for funds to settle.

Card on File (CoF)

A stored payment credential used to charge a customer for future purchases without requiring them to re-enter card details. Proper CoF management requires using network tokenization and updating stored credentials when cards are reissued.

Card Security Code (CVV/CVC)

The 3- or 4-digit code printed on a payment card used to verify that the cardholder has physical possession of the card during card-not-present transactions. CVV data cannot be stored after authorization per PCI DSS rules.

Card Testing

Fraudulent activity where stolen card numbers are validated by running small transactions on a merchant's website before using the cards for large fraudulent purchases elsewhere. High decline rates and micro-transactions are key indicators.

Card-Not-Present (CNP)

A transaction conducted without the physical card, such as online, phone, or mail order purchases. CNP transactions carry higher interchange rates and greater fraud liability due to the inability to verify physical card possession.

Card-Present (CP)

A transaction where the physical payment card is present at the point of sale and the cardholder interacts directly with the terminal. CP transactions carry lower interchange rates due to reduced fraud risk.

Chargeback

A forced reversal of a transaction initiated by the cardholder's bank. Merchants lose the transaction amount plus a fee ($15-100). Chargeback rates above 1% can result in account termination or placement on the MATCH list. Prevention: clear billing descriptors, delivery confirmation, 3D Secure authentication.

Chargeback Reason Code

A standardized code assigned by card networks to classify the reason for a chargeback dispute, such as fraud, non-receipt of goods, or processing errors. Reason codes guide the merchant's evidence requirements for representment.

Checkout Conversion Rate

The percentage of users who complete a purchase after initiating checkout. Average: 45-55% for e-commerce. Optimized by: reducing form fields, offering guest checkout, supporting multiple payment methods, displaying trust badges, and implementing address auto-fill. Each 1% improvement directly increases revenue.

Contactless / NFC Payment

A payment method using Near Field Communication technology that allows cards or mobile wallets to transact by tapping near a compatible terminal. Contactless is faster than chip and qualifies for card-present interchange rates.

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Independent Sales Organization (ISO)

A third-party company authorized to resell merchant processing services on behalf of acquiring banks. ISOs handle merchant acquisition, support, and relationship management under agreements with sponsor banks.

Instant Bank Transfer

A payment method that moves funds directly between bank accounts in real time using RTP, FedNow, or similar rails. Offers lower costs than card acceptance and is increasingly used for e-commerce and marketplace payouts.

Interchange Fee

The fee charged by the card-issuing bank on each transaction, set by card networks (Visa, Mastercard). Typically 1.5-3.5% for credit cards, 0.5-1% for debit. The largest component of processing costs. Rates vary by card type, merchant category, and transaction method (card-present vs. online).

Interchange Reimbursement Fee

The fee paid by the acquiring bank to the issuing bank for each card transaction. Set by card networks like Visa and Mastercard, interchange is the largest component of total processing costs.

Interchange-Plus Pricing

A transparent pricing model where the merchant pays actual interchange costs plus a fixed processor markup. This model typically offers lower effective rates than flat-rate or tiered pricing for medium-to-high volume merchants.

Issuing Bank

The financial institution that issues payment cards to consumers and is responsible for approving or declining transactions. The issuing bank pays the acquiring bank during settlement and collects repayment from the cardholder.

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Partial Capture

Capturing an amount less than the original authorization hold. Common in hospitality and shipping when final costs differ from the estimated amount authorized at time of purchase.

Payment Facilitator (PayFac)

A company that aggregates multiple merchants under its own master merchant account, enabling faster onboarding and simplified payment acceptance. PayFacs like Stripe and Square assume responsibility for underwriting and compliance for their sub-merchants.

Payment Facilitator (PayFac)

A company that aggregates merchants under its own master merchant account, simplifying onboarding. Stripe, Square, and PayPal are PayFacs. Merchants sign up in minutes (vs. weeks for traditional accounts). Trade-off: slightly higher fees and risk of account holds for unusual activity.

Payment Gateway

Software that securely transmits transaction data between a merchant's website or POS system and the payment processor. Gateways handle encryption, routing, and real-time authorization responses.

Payment Orchestration

A layer that routes transactions through multiple payment providers to optimize approval rates, minimize costs, and handle failover. If Stripe declines a transaction, it automatically retries through Adyen or Braintree. Used by mid-to-large businesses processing $1M+ annually.

Payment Processor

A company that handles the technical transmission of transaction data between merchants, card networks, and banks. Processors manage authorization routing, settlement, and funding on behalf of acquiring banks.

PCI Compliance

Adherence to the Payment Card Industry Data Security Standard — a set of security requirements for handling card data. Four levels based on transaction volume. Using hosted payment pages (Stripe Checkout) minimizes compliance burden to SAQ-A (simplest). Non-compliance risks fines and liability.

PCI DSS

The Payment Card Industry Data Security Standard, a set of 12 security requirements mandated by card networks for any entity that stores, processes, or transmits cardholder data. Compliance is required annually.

PCI Non-Compliance Fee

A monthly penalty charged to merchants who fail to maintain PCI DSS compliance certification. Fees typically range from $20–$100/month and are removed once the merchant completes their compliance assessment.

PCI SAQ (Self-Assessment Questionnaire)

A validation tool for merchants to assess their own compliance with PCI DSS. Different SAQ types (A, B, C, D) apply depending on how a merchant accepts and processes payments.

Point-to-Point Encryption (P2PE)

A security standard that encrypts cardholder data from the moment of card swipe or dip until it reaches the processor's secure decryption environment. P2PE significantly reduces PCI DSS scope for merchants.

Processing Statement

A monthly document detailing all transactions, fees, chargebacks, and net funding for a merchant account. Reviewing statements regularly helps merchants verify billing accuracy and identify cost-reduction opportunities.

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Recurring Billing

Automatically charging a customer on a set schedule (weekly, monthly, annually) for subscription-based services. Requires stored payment credentials and explicit customer authorization. Stripe Billing, Chargebee, and Recurly are specialized platforms. Dunning management handles failed payment retries.

Refund vs. Void

A void cancels an uncaptured authorization while a refund reverses a settled transaction. Voids are immediate; refunds take 3–7 business days to appear because funds must be returned after settlement.

Representment

The process by which a merchant formally disputes a chargeback by submitting evidence to the card network proving the transaction was legitimate. Successful representment reverses the chargeback and returns funds to the merchant.

Reserve Account

Funds withheld by a processor from a merchant's settlements as a financial buffer against potential chargebacks, refunds, or fraud losses. Reserves protect the acquirer and are common for new or high-risk merchants.

Retrieval Fee

A fee charged when a card issuer requests transaction documentation to investigate a cardholder inquiry. Typically $5–$15 per request; responding promptly helps avoid escalation to a full chargeback.

Retrieval Request

A pre-chargeback inquiry where an issuing bank requests documentation about a transaction on behalf of a cardholder. Responding with complete records often resolves the dispute without it escalating to a full chargeback.

Rolling Reserve

A type of reserve where a fixed percentage of daily settlements is held for a defined period (e.g., 10% for 180 days) and then released on a rolling basis. It provides ongoing protection while gradually freeing up merchant funds.

RTP (Real-Time Payments)

A payment rail operated by The Clearing House that enables immediate, 24/7/365 fund transfers between participating US bank accounts. RTP transactions settle in seconds and are irrevocable once sent.

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